How Shelvio uses AI, and what happens to your photos and voice.
Shelvio uses cloud AI services from Google and OpenAI to turn your photos, voice notes, and item details into draft listings. This page explains what gets sent, who it goes to, what we keep, and the control you have.
Your content is used to help you, and nothing else
Used only to create and edit your drafts
Your content is used to generate and edit drafts and help prepare marketplace details. Google and OpenAI act only as processors and are not permitted to use your content to train their AI models.
Your originals stay with your listing
Your photos and voice notes stay with the listing so you can review and replay them. They are removed from the active service when you delete the listing or your account; the Privacy Policy explains limited backup and legal-retention exceptions.
You decide, and can change your mind
Before your first real capture, we explain what is sent and ask for your permission. You can turn processing off anytime in Settings and turn it back on whenever you like.
What happens when you create a listing
You give consent
Shelvio shows a short disclosure that names the AI providers we use and says opening the camera or choosing photos gives permission to send your content. Once camera access succeeds or you choose existing photos, Shelvio records that choice. Nothing is sent to any AI provider until you give permission.
Your content is processed
Your photos, voice notes, and item details are sent to the cloud AI services we use, which write the draft and transcribe your voice. When you request an edit or marketplace preparation, the relevant listing details and instructions are also processed. These providers act on our behalf and do not train on your content.
You get your listing
The finished draft appears in the app. Your photos, voice note, transcript, and listing stay together so you can review, replay, and edit them until you delete the listing or your account, subject to the limited backup and legal-retention details in our Privacy Policy.
What we send, keep, and remove
Sent to our AI providers: product photos, voice notes, item and listing details, and typed or spoken changes you request. They are used to generate and edit drafts, transcribe voice, and help prepare categories, item specifics, and other marketplace details.
Who processes it: Google and OpenAI. Each request is handled by one of them, and today that is Google. We name both because we may move between them as the technology changes, and we will not add a provider without updating this page and asking for your permission again.
Kept by Shelvio: your photos, voice notes, transcripts, and draft listing content stay with your account so you can review, replay, and edit them.
Removed when you delete: deleting a listing removes its stored photos, voice note, transcript, and listing content. Deleting your account removes the content associated with the account, subject to the limited backup and legal-retention details in our Privacy Policy.
For the complete legal details, see our Privacy Policy.
Common questions
No. Your photos, voice, and listing details are used only to generate and edit your drafts, transcribe voice notes, and help prepare marketplace details. Google and OpenAI act as processors and are not permitted to use your content to train their models.
Google and OpenAI, and today your content is processed by Google. Both are named in the permission request you see in the app, so we can move between them as the technology changes without sending your content to a company you were never told about. Adding a provider beyond these two means updating this page and asking for your permission again.
They are sent to our AI providers to be transcribed, then kept with the listing so you can replay the original note and review its transcript. The recording is removed from the active service when you delete the listing or your account; the Privacy Policy explains limited retention exceptions.
Yes, anytime in Settings under AI & Data. Turning it off stops new draft generation, AI-backed edits, and AI-backed marketplace preparation until you turn it back on. Your existing listings are not affected.
No. We do not sell your personal information. Your content is shared only with the providers that help operate Shelvio, as described in our Privacy Policy.
The full details, in plain language
Our Privacy Policy covers everything we collect, how it is used, and your rights.